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 What am I missing? 
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 Post subject: What am I missing?
PostPosted: Fri Jan 27, 2017 4:07 pm 
Milepost 7
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Joined: Sat Dec 18, 2010 12:05 pm
Posts: 78
Location: East Yorkshire
Trainz Version: 2009
Trainz Build: 38869
Author KUID: 349132
I have been running Trainz for some years now and am currently using TS2009 (my computer can cope with it, and no more!) Up until October last year I had no difficulty downloading from the DLS even with out a First Class Ticket. Since then I have been unable to download anything, even when I bought a month-long FCT in December. I have tried the three different methods of downloading and get no joy.

On DLS (website)

Using the FTP download, it tells me I am "connected to files.auran.com" and that I am "connecting...", but nothing happens.

Via CMP

It tells me it is "Ready" and that it is "Downloading...", but "Current Speed" reads 0.00Bps and "Downloaded Today" reads 0.0MB and nothing happens!

If I access N3V games via www.auran.com and use the Download Cart, I am informed that any content I choose to download is "Invalid"

What am I missing, everything else seems to be ok.

Dave

PS, I also have TS2012 installed, which I cannot run but can use the DLS. Get the same as above!


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 Post subject: Re: What am I missing?
PostPosted: Sat Jan 28, 2017 11:27 am 
Milepost 5
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Joined: Fri Feb 15, 2013 1:37 pm
Posts: 74
Location: Brighouse, West Yorkshire
Trainz Version: TS12 & T:ANE
Trainz Build: 0
Author KUID: 0
Hi Dave

Have you activated your first class ticket in My Trainz

Peter


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 Post subject: Re: What am I missing?
PostPosted: Sat Jan 28, 2017 2:46 pm 
Milepost 7
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Joined: Sat Dec 18, 2010 12:05 pm
Posts: 78
Location: East Yorkshire
Trainz Version: 2009
Trainz Build: 38869
Author KUID: 349132
Hi Peter,

Yes, I activated the FCT and knew it had registered because the address on the FTP (via DLS) is different with the FCT (something like www.firstclassfiles.auran...)

This is what is mystifying me, everything seemed to be right, just nothing was downloading.

Dave


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 Post subject: Re: What am I missing?
PostPosted: Sat Jan 28, 2017 6:44 pm 
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Joined: Sat Dec 24, 2016 3:03 pm
Posts: 5
Trainz Version: TS12
Trainz Build: 61383
Author KUID: 0
have you checked your firewall?

switch it off and see what happens....

Ani

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 Post subject: Re: What am I missing?
PostPosted: Sat Jan 28, 2017 10:00 pm 
Milepost 7
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Joined: Sat Dec 18, 2010 12:05 pm
Posts: 78
Location: East Yorkshire
Trainz Version: 2009
Trainz Build: 38869
Author KUID: 349132
Hi Ani,

OK tried that. It made no difference to the three download methods!

Thanks for the suggestion though.

Regards,

Dave


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 Post subject: Re: What am I missing?
PostPosted: Sat Jan 28, 2017 10:52 pm 
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Joined: Sun Dec 12, 2010 4:02 pm
Posts: 2507
Location: West Midlands
Trainz Version: TS12 & TANE
Trainz Build: 80330
Author KUID: 45317
Try re-entering your username and password in TS2009 .
Is the 1 month first class ticket still in date ?

Go to the Mytrainz website , login and then check that the serial number you're using with ts2009 matches the one registered to your account .
Whilst your in there double check that the 1 month ticket was actually activated ?
(another way of knowing if a download ticket is live on your account is to log into the DLS website
and it will tell you in the "welcome back" part of the quick search page ).

If that all checks out correctly and failing another user on here coming up with more things for you to check ,
then you'll need to consider contacting the help desk and telling them you've not been able to download anything with an activated one month download ticket .

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 Post subject: Re: What am I missing?
PostPosted: Sun Jan 29, 2017 11:08 am 
Milepost 7
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Joined: Sat Dec 18, 2010 12:05 pm
Posts: 78
Location: East Yorkshire
Trainz Version: 2009
Trainz Build: 38869
Author KUID: 349132
Thanks for the suggestions Nexusdj. As far as I can remember, all was well with the FCT I bought in December, but still no downloads. I've re-typed in my username and password and its coming up crrect on the DLS. I've also purchased a new 30 day ticket and will try again - if no luck I will contact the Help desk for advice. Now to activate my ticket...


Dave


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 Post subject: Re: What am I missing?
PostPosted: Sun Jan 29, 2017 11:32 am 
Milepost 7
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Joined: Sat Dec 18, 2010 12:05 pm
Posts: 78
Location: East Yorkshire
Trainz Version: 2009
Trainz Build: 38869
Author KUID: 349132
OK, so purchased a new 30 day FCT and have activated it. I tried to download a small trackside item from tmz06003 (whose content is much admired and obtained) to test it and again nothing happened. I did notice something - When using the 'Download Details' page, under the heading 'File location of FTP server, is the word '/restricted/' Is that relevant? (See pic below)

Image


Dave


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 Post subject: Re: What am I missing?
PostPosted: Sun Jan 29, 2017 4:05 pm 
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Joined: Sun Dec 12, 2010 4:16 pm
Posts: 1140
Location: Gnosall, Staffordshire
Trainz Version: TANE
Trainz Build: 84356
Author KUID: 425700
No it's not, only applies if you are using an FTP client, which is a very slow way of downloading stuff as you need to copy that address and your ftp password into the client for each item you download. FTP was used by Beta Testers a few years back and before that anyone could view and download all the files, however that was blocked due to misuse.


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