Index  •  FAQ  •  Search   •   Register | Login  

It is currently Fri Aug 23, 2019 7:36 pm


Last visit was: style=

Post new topic Reply to topic  [ 7 posts ] 
 Making a return 
Author Message
 Post subject: Making a return
PostPosted: Tue Feb 03, 2015 4:39 pm 
Milepost 3
User avatar

Joined: Wed Dec 15, 2010 7:13 pm
Posts: 48
Location: Colchester, Essex
Trainz Version: Trainz 2009
Trainz Build: 38411
Author KUID: 172702
Goodness, I've had a couple of years away from Trainz due to not having a suitable computer to run it on, now going through the motions of setting up a new Auran account as the previous one is locked into a no longer existant email address, and looking to get back into the game. Some amazing stuff being displayed in the Screenshots sections guys, looking forward to getting back into it all now!!

Tom


Offline
 Profile  
 
 Post subject: Re: Making a return
PostPosted: Tue Feb 03, 2015 5:15 pm 
Forum Veteran
User avatar

Joined: Sun Dec 12, 2010 3:02 pm
Posts: 2727
Location: West Midlands
Trainz Version: TRS2019 , TANE SP3
Trainz Build: 100240
Author KUID: 45317
Hi Tom - welcome back to the madhouse ;)

If you email N3V/Auran they should be able to swop over email addresses so that you can re-use your old account .

_________________
High visibility pixels must be worn when on or about the line !!


Offline
 Profile  
 
 Post subject: Re: Making a return
PostPosted: Tue Feb 03, 2015 5:18 pm 
Milepost 3
User avatar

Joined: Wed Dec 15, 2010 7:13 pm
Posts: 48
Location: Colchester, Essex
Trainz Version: Trainz 2009
Trainz Build: 38411
Author KUID: 172702
Brilliant, thanks Dave. Have you got an email address at all? I've had a look on the Auran site but it just directs me to the Helpdesk which you need a password and username for so I'm going round in circles!!

Thanks

Tom


Offline
 Profile  
 
 Post subject: Re: Making a return
PostPosted: Tue Feb 03, 2015 6:08 pm 
Forum Veteran
User avatar

Joined: Sun Dec 12, 2010 3:02 pm
Posts: 2727
Location: West Midlands
Trainz Version: TRS2019 , TANE SP3
Trainz Build: 100240
Author KUID: 45317
I get the same problem when clicking the contact button , It leads me to the helpdesk which is no good without a password .
Might be worth posting the problem on the Auran forum in hopes one of the mods see it and passes it on to the helpdesk ?

I take it you cant remember your old password ?

_________________
High visibility pixels must be worn when on or about the line !!


Offline
 Profile  
 
 Post subject: Re: Making a return
PostPosted: Tue Feb 03, 2015 7:29 pm 
Past 250!
User avatar

Joined: Sat Dec 18, 2010 1:40 pm
Posts: 345
Location: Cambridgeshire
Trainz Version: 06/TC3/09/10/12/TANE
Trainz Build: 4
Author KUID: 243828
Tom,

You will need your old username and password to log in after which, IIRC, you can then change your email.

Can't remember the password, have you tried the password reset facility ?

If this and/or posting on the forums does not work I will contact them (via devious means known only to "Pioneers") and ask them to get in touch with you, let me know.

Chris

_________________
Image

http://itareustrainz.weebly.com/


Offline
 Profile  
 
 Post subject: Re: Making a return
PostPosted: Wed Feb 04, 2015 1:26 pm 
Milepost 3
User avatar

Joined: Wed Dec 15, 2010 7:13 pm
Posts: 48
Location: Colchester, Essex
Trainz Version: Trainz 2009
Trainz Build: 38411
Author KUID: 172702
Thanks Dave and Chris, my younger brother remembered it last night from when he used to use the same account for the DLS, so I am off and running now, downloading stuff like a crazy man with an FCT!!! Expect some screenshots in the near future I think!!

Thanks for your help

Tom


Offline
 Profile  
 
 Post subject: Re: Making a return
PostPosted: Wed Feb 04, 2015 2:06 pm 
Forum Veteran
User avatar

Joined: Sun Dec 12, 2010 3:02 pm
Posts: 2727
Location: West Midlands
Trainz Version: TRS2019 , TANE SP3
Trainz Build: 100240
Author KUID: 45317
Glad it's all sorted :D

_________________
High visibility pixels must be worn when on or about the line !!


Offline
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 


 Who is online 

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  

 
Index  |  FAQ  |  Search

phpBB skin developed by: John Olson
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group