MAC USERS BEWARE

[BVM]

Trainz 19 requires a 27 inch MAX with a big graphics card.

This vital information is buried on the TRAINZ sales page, that is it requires you to click down several layers before you find it.

Needless to say I didn't find it and having bought the package and support for a year and spent 45 minutes downloading it it hung half way through installation-not even a message to say why. After 48 hours technical support inform me that my computer is not suitable.

Sales refuse to give me a refund saying it is my responsibility to check the computer is suitable.

I think their approach is quite unreasonable and verging on dishonest.

Brian Martin

ps even if I was prepared to spend £2000 plus Apple say they will not have any until 2022!!

[PerRock]

I was able to find the required System Specifications on the main sales page without clicking whatsoever.

[Marky7890]

Moved to General Trainz.

Mark

[BVM]

TRAINZ have acknowledged that there was a sales page that did not have the required information. One in fact that a Google search is most likely to land you on.
Brian Martin